.feedback-page { min-height: 100vh; background: #f7f2e8; color: #082955; }
.feedback-shell { display: grid; grid-template-columns: minmax(0, .85fr) minmax(520px, 1.15fr); gap: clamp(50px, 8vw, 110px); align-items: start; padding-top: 78px; padding-bottom: 100px; }
.feedback-intro { position: sticky; top: 44px; padding-top: 34px; }
.feedback-intro h1 { max-width: 620px; margin: 20px 0 26px; font-family: Georgia, 'Times New Roman', serif; font-size: clamp(3.2rem, 6vw, 6.3rem); font-weight: 400; line-height: .91; letter-spacing: -.06em; }
.feedback-intro > p:not(.kicker) { max-width: 570px; color: #405776; font-size: 1.18rem; line-height: 1.7; }
.feedback-route { display: flex; flex-wrap: wrap; align-items: center; gap: 13px; margin: 34px 0; color: #0964f6; font-size: .78rem; font-weight: 850; letter-spacing: .08em; text-transform: uppercase; }
.feedback-route i { font-style: normal; }
.feedback-privacy { max-width: 520px; padding: 21px 24px 22px 30px; border-left: 3px solid #0d63e7; background: rgba(255,255,255,.35); }
.feedback-privacy strong { font-size: .82rem; letter-spacing: .06em; text-transform: uppercase; }
.feedback-privacy p { margin: 8px 0 0; color: #4a5f7a; font-size: .95rem; line-height: 1.62; }
.feedback-ticket { position: relative; padding: 42px clamp(28px, 5vw, 58px) 50px; border: 1px solid #c9c2b5; background: #fffdf8; box-shadow: 0 24px 70px rgba(29,31,40,.12); }
.feedback-ticket .airmail-edge { position: absolute; top: -1px; right: -1px; left: -1px; height: 8px; background: repeating-linear-gradient(135deg,#0d63e7 0 12px,#fffdf8 12px 24px,#ee493d 24px 36px,#fffdf8 36px 48px); }
.ticket-heading { display: flex; justify-content: space-between; gap: 20px; margin-bottom: 34px; padding-bottom: 14px; border-bottom: 1px solid #d8d1c6; color: #0d63e7; font-size: .7rem; font-weight: 850; letter-spacing: .12em; text-transform: uppercase; }
.ticket-heading b { color: #08784e; }
.feedback-ticket h2 { margin: 0 0 30px; font-family: Georgia, 'Times New Roman', serif; font-size: clamp(2rem, 4vw, 3.25rem); font-weight: 400; letter-spacing: -.045em; }
#feedbackForm { display: grid; gap: 24px; }
.form-field { display: grid; gap: 9px; }
.form-field > span, .rating-field legend { color: #17365f; font-size: .76rem; font-weight: 850; letter-spacing: .05em; text-transform: uppercase; }
.form-field small, .rating-field small { color: #77869a; font-weight: 600; letter-spacing: 0; text-transform: none; }
.form-field input, .form-field select, .form-field textarea { width: 100%; border: 1px solid #c8c1b6; border-radius: 0; padding: 14px 15px; color: #102f59; background: #fffefa; font: inherit; font-size: 1rem; outline: none; }
.form-field textarea { resize: vertical; line-height: 1.55; }
.form-field input:focus, .form-field select:focus, .form-field textarea:focus { border-color: #0d63e7; box-shadow: 0 0 0 3px rgba(13,99,231,.11); }
.counter { justify-self: end; margin-top: -4px; }
.rating-field { margin: 0; padding: 0; border: 0; }
.rating-options { display: flex; gap: 8px; margin-top: 11px; }
.rating-options label { cursor: pointer; }
.rating-options input { position: absolute; opacity: 0; }
.rating-options span { display: grid; width: 43px; height: 43px; place-items: center; border: 1px solid #c8c1b6; background: #fffefa; color: #335071; font-weight: 800; }
.rating-options input:checked + span { border-color: #0d63e7; color: #fff; background: #0d63e7; }
.rating-options input:focus-visible + span { outline: 3px solid rgba(13,99,231,.32); outline-offset: 3px; }
.diagnostic-box { padding: 18px 20px; border: 1px dashed #8eabd7; background: #f5f8fd; }
.diagnostic-box label { display: flex; gap: 12px; align-items: flex-start; }
.diagnostic-box label span { display: grid; gap: 4px; }
.diagnostic-box small { color: #0d63e7; font-size: .78rem; }
.diagnostic-box p { margin: 10px 0 0 27px; color: #60728b; font-size: .86rem; line-height: 1.55; }
.consent-row { display: flex; align-items: flex-start; gap: 12px; color: #485d78; font-size: .9rem; line-height: 1.55; }
.consent-row input, .diagnostic-box input { width: 16px; height: 16px; margin-top: 3px; accent-color: #0d63e7; }
.form-notice { padding: 14px 16px; border-left: 3px solid #08784e; background: #edf8f1; color: #075b3d; font-size: .92rem; line-height: 1.5; }
.form-notice.is-error { border-color: #c13d36; background: #fff1ef; color: #8e2b26; }
.feedback-submit { width: 100%; border: 0; cursor: pointer; }
.feedback-submit:disabled { cursor: default; opacity: .7; }
.feedback-ticket .ticket-code { display: block; margin-top: 28px; color: #8390a0; font-size: .62rem; letter-spacing: .13em; text-align: right; }
.trap { position: absolute; left: -10000px; width: 1px; height: 1px; overflow: hidden; }
@media (max-width: 960px) { .feedback-shell { grid-template-columns: 1fr; padding-top: 38px; } .feedback-intro { position: static; } }
@media (max-width: 620px) { .feedback-shell { gap: 44px; padding-bottom: 70px; } .feedback-intro h1 { font-size: 3.5rem; } .feedback-ticket { padding: 38px 22px 38px; } .rating-options { justify-content: space-between; } .rating-options span { width: 40px; height: 40px; } }